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Service Desk


In the Customer Services team, we're all about making sure our end users get the best service throughout their fibre journey. We're there to provide advice and support, answer questions and assist with technical difficulties, and to make the whole fibre install experience as easy as possible. We're a fun group of people and always up for a chat. 


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The people are what make this place great!

At UFF we believe that our people are the key to a great culture and lucky for us we have some of the best people around. 

Perks & Benefits

Wellbeing is top of our mind for all our employees, here are some of our awesome benefits!

  • Life Insurance💔

    All permanent UFF employees are covered for Life Insurance to the value of three times their base salary.

  • Health Insurance👨‍⚕️👩‍⚕️

    Medical Insurance is provided free of charge to all permanent UFF employees through Southern Cross.

  • Extended sick leave🤢

    UFF provides employees with 10 days sick leave per year.

  • Working from home subsidy 👌

    We encourage flexibility for everyone and provide a $200 subsidy to help employees set up their home office

  • Extra free stuff for you👍

    We have free eye checks every 2 years, fresh fruit in the Kitchen on Tuesdays, workplace support through Vitae and our H&S committee do monthly wellbeing initiatives where you can win prizes!

11 Ken Browne Drive
3200 Hamilton Directions View page

New Plymouth

11 Young Street
4310 New Plymouth Directions View page


250 Chadwick Road
3112 Tauranga Directions View page

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